terms
terms of service
Effective date: April 8, 2026. By accessing this site or placing an order with Tenshō, you agree to these Terms of Service and our linked Privacy, Shipping, and Refund policies.
Product availability is limited and may change without notice. We reserve the right to update pricing, descriptions, and inventory before an order is confirmed at checkout.
Orders are accepted once payment is successfully authorized and processed. In cases of pricing errors, inventory conflicts, or fraud checks, we may cancel or refuse an order and issue a full refund.
Payments are processed by Stripe. We do not store full card details on this website. Taxes, shipping, and discounts are calculated during checkout.
Shipping timelines and destination limits are defined in our Shipping page. Customers are responsible for providing accurate delivery details at checkout.
Returns and exchanges are governed by our Refund policy. Items must meet return eligibility requirements to be approved.
All content on this site, including branding, text, graphics, and product visuals, is the intellectual property of Tenshō and may not be copied or reused without permission.
To the maximum extent permitted by law, Tenshō is not liable for indirect or consequential losses related to site use, delivery delays, third-party platform outages, or misuse of products.
If you have a problem with an order, contact contact@tensho.shop before filing a dispute. We will make a reasonable effort to resolve issues quickly.
We may update these terms when needed. Continued use of the site after updates means you accept the revised terms.