shipping

Effective date: April 8, 2026. This policy outlines shipping regions, timelines, and delivery expectations for Tensh\u014D orders.

Orders are typically processed within 2-4 business days after payment confirmation.

We currently ship to: United States, Canada, United Kingdom, Australia, and New Zealand.

Domestic transit estimate: 3-7 business days after dispatch.

International transit estimate: 6-14 business days, excluding customs processing delays.

Tracking updates are sent automatically when your shipping label is created. Please allow up to 48 hours for the first carrier scan to appear.

Customers are responsible for entering an accurate shipping address. We cannot guarantee rerouting once an order has shipped.

International orders may be subject to import duties, taxes, and local handling fees charged by customs authorities in your destination country.

If your package arrives damaged or appears lost in transit, contact contact@tensho.shop with your order number and tracking details so we can help resolve it.